Uber Eats Customer Service Number

What is the Uber Eats Customer Service Contact Number?

Sometimes users need an Uber Eats support number and are worried about how to get an Uber Eats customer service number. To contact Uber Eats for assistance you need to check the subsequent section for a detailed guide.

Uber Eats Customer Service Number

The Uber Eats customer service contact number for the United States is 1-800-664-1275. You can also contact Uber Eats customer support through the app or email [email protected].

The following are easy ways to get in touch with Uber Eats customer support: 

  • Tap the Help button in the bottom right corner of the Uber Eats app once it is open.
  • Select the issue you’re experiencing and then tap Contact Us. 
  • Go to the Uber Eats website and click on the Help tab.
  • Select the issue you’re experiencing and then click on Contact Us. 
  • Call Uber Eats customer service at 1-800-664-1275.

How Do I Contact Uber Customer Service?

The Uber Eats customer service contact is 1-800-664-1275. This number is available 24/7. These are the simple steps on how to contact Uber Eats customer service through the app:

  • Open the Uber Eats app.
  • Tap the Help icon
  • Select the issue you’re experiencing.
  • If phone support is available for your issue type, tap Call Support.

Here are the steps on how to contact Uber Eats customer service using the website

  • Visit the Uber Eats website.
  • Click on the Help tab.
  • Select the issue you’re experiencing.
  • If phone support is available for your issue type.
  • Click on the Call Support button.

How Do I Cancel Uber Eats Delivery?

How Do I Cancel Uber Eats Delivery?

You can cancel an Uber Eats delivery through the app or website. These are the steps on how to do it:

Using the app:

  • Open the Uber Eats app.
  • Tap the Menu icon 
  • Tap Your Orders.
  • Find the order you want to cancel and tap the Cancel Order button.
  • Follow the on-screen instructions to confirm the cancellation.

Using the website:

  • Visit the Uber Eats website.
  • Click on the Account icon 
  • Click on Your Orders.
  • Click the Cancel Order button after locating the order you want to cancel.
  • Follow the on-screen instructions to confirm the cancellation.

Additionally, you can still be assessed a cancellation fee if you cancel your order after the driver has been sent out. You can only cancel your order if you have not already placed a tip. After the driver has been sent out, you might still be charged a cancellation fee if you decide to change your order.

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How Do I Contact Uber Eats Driver?

How Do I Contact Uber Eats Driver?

Check out the different methods to contact your Uber Eats driver:

When your order has been picked up, you will see a phone icon and a message bubble on the order tracking screen. Tap the phone icon to call your driver, or tap the message bubble to send them a text message.

If you’re using the Uber Eats website, you can contact your driver by clicking on the Contact Driver button on the order tracking page. This will open a chat window where you can send your driver a message.

In the Help section of the Uber Eats app, you can discover your driver’s phone number if wish to give them a call.

You need to understand that Uber Eats drivers are not allowed to share their personal phone numbers with customers. However, you need to be respectful and polite. Keep your messages brief and to the point avoid sending messages that are too long. 

How Do I Chat Uber?

You can chat with Uber through the app or website. Follow these steps below to chat with Uber through the app:

  • Open the Uber app.
  • Tap the Help icon 
  • Select the issue you’re experiencing.
  • If chat support is available for your issue type, tap Chat.
  • You will be connected with a customer support representative.

Check out some of the steps on how to chat with Uber through the website:

  • Go to the Uber website.
  • Click on the Help tab. 
  • Select the issue you’re experiencing.
  • If chat support is available for your issue type, click on Chat.
  • You will be connected with a customer support representative.

You can also chat with Uber by calling their customer support number. The number for the United States is 1-800-664-1275. Be clear and concise in your description of the problem.

What Happens if You Don’t Accept Uber Eats Orders?

What Happens if You Don't Accept Uber Eats Orders?

If you don’t accept an Uber Eats order, the order will be offered to another driver. There is no penalty for declining an order, but you may be offered fewer orders in the future if you decline too many.

The following factors could be if you receive an Uber Eats order: 

  • You are more likely to receive orders if your acceptance rate is high.
  • If you are in a busy area, you are more likely to be offered orders.
  • If you are online during peak times, you are more likely to be offered orders.
  • If you are only interested in delivering certain types of orders, you may decline more orders.

If you are declining a lot of orders, you may want to consider adjusting your settings. You can do this by going to the Settings tab in the Uber Eats app and selecting Driving Preferences. You can then adjust your acceptance rate and the types of orders you are willing to deliver.

How Do I Complain About Uber and Get a Refund?

Here are the steps on how to complain about Uber and get a refund:

  • Gather your information. Before you contact Uber, gather all of the relevant information about your complaint. You can contact Uber through the app, website or by phone.
  • When you contact Uber, be clear and concise in your explanation of the problem. Be sure to provide all of the relevant information that you gathered in steps.
  • If you are eligible for a refund, be sure to request one from Uber. You can do this during your conversation with customer service or by submitting a refund request through the app or website.
  • It may take some time for Uber to investigate your complaint and issue a refund. Find out some tips for complaining about Uber and getting a refund.
  • Even if you are upset with Uber, it is important to be polite and professional when you contact them. This will help you get a better resolution to your complaint.
  • When you explain your complaint, be clear and concise. This will help Uber understand your issue and investigate it more quickly.

Additionally, if you do not get a satisfactory resolution to your complaint the first time you contact Uber, be persistent. Contact them again and explain that you are still not satisfied.

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Can You Get Money Back from Uber Eats?

Can You Get Money Back from Uber Eats?

Yes, you can get money back from Uber Eats if you have a legitimate reason. Find out some reasons why you might be eligible for a refund.

  • You can get a refund when your order was incorrect or missing items.
  • You can get a refund when your order never arrived.
  • When your food was damaged or spoiled.
  • When you were charged for an item that you did not receive.
  • You had a problem with the Uber Eats app or website.

To request a refund, you can contact Uber Eats customer support through the app, website or by phone. Your order number and a clear explanation of the issue are required. Your request will be reviewed by Uber Eats, who will respond as soon as they can.

Can I Cancel an Uber Eats Order Online?

Yes, you can cancel an Uber Eats order online. You can do this through the Uber Eats app.

  • Open the Uber Eats app.
  • Tap the Menu icon 
  • Tap Your Orders.
  • Find the order you want to cancel and tap the Cancel Order button.
  • Follow the on-screen instructions to confirm the cancellation.

You can cancel your order up until the point where the driver is dispatched to the restaurant. If you cancel your order after the driver has been dispatched, you may still be charged a cancellation fee. You can only cancel your order if you have not already placed a tip. 

Can I Cancel Uber Eats Without Charge?

Yes, you can cancel Uber Eats without charge if you do so before the driver has been dispatched to the restaurant. You can cancel your order through the app or website.

After the driver has been sent out, you might still be charged a cancellation fee if you decide to change your order. You won’t be able to place another order if you cancel your current one.

You can only cancel your order if you have not already placed a tip. If you cancel your order after the driver has been dispatched, you may still be charged a cancellation fee. If you cancel your order.

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