Why isn’t My Uber App Working During this Outage Period?
Find out the reasons why you’re experiencing Uber down and get solutions as you tag along. Stay informed with service status & troubleshoot with experts.

Wondering why Uber might not be working? Let’s break it down.
1. App Glitches: Sometimes, the Uber app acts up. Check social media or websites for reports. If others are having trouble, too, it’s likely an app issue.
2. Updates Matter: Keep your Uber app up to date. Old versions might not work well. Stay on the lookout for updates to avoid problems.
3. Location Check: Where you are matters. Before signing up on Uber’s website or social media, ensure Uber works in your area.
Fixing these things can get Uber back on track. Remember, if the app acts funny, you’re not alone. Update it regularly and make sure Uber operates where you are. This way, using Uber will be smooth and hassle-free again.
How Do I Confirm Uber is Down?

Not sure why the Uber app isn’t working. Here’s how to check:
1. Can’t log in? Are payments and earnings not updating? It might be down.
2. Booking a ride on the Uber app will not be possible. You won’t be able to complete an order or a ride through the Uber app.
3. Error messages like ‘still updating earnings’ will keep showing up each time you use the app.
You should confirm this from the Uber customer support or driver helpline to avoid panic. They will assist you as you provide the necessary information to help you get back your app.
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Why Is My Uber Account Temporarily Disabled?
If your account with Uber has been temporarily disabled, these are the possible reasons why:
1. Failed Background Check: A background check is necessary during registration on Uber so if you happen to fail or get disqualified, your Uber account will be disabled temporarily.
2. Expired driver’s licence: A valid driver’s licence is one of the necessities for an active account with Uber. If it turns out that your driver’s licence is expired, the account will then be disabled.
3. Low ratings and High Cancellations: You are advised to be of good behaviour as these are also strong reasons to disable your account with Uber.
If you fail to update or provide the necessary documents or information for the issues to be resolved, your account on Uber may be permanently disabled. It’s best to go through the Uber community’s rules and guidelines and keep to them.
How Do I Get My Uber App to Work?

If you’re experiencing difficulty while using the Uber app, here are a few solutions to try to get it working again:
1. Close and open the Uber app again on your mobile phone, then retry. You can even log out of the app, wait for two minutes and try again.
2. Restart your phone and try again. Delete any unwanted apps if necessary as it could be a storage issue.
3. Check for phone software and app updates to be sure you’re using the latest version, as a quick update might be the solution.
Just like computers/systems, all your phone might need to get the Uber app running again could be a simple rebooting and you’re good to go.
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What Time Does Uber Stop Operating?
There is no set time that the Uber platform is temporarily inactive but Uber operates majorly 24 hours in most cities. In some smaller markets, you might experience difficulty finding a ride quickly.
There are some factors you should also consider as they might affect the ease of you finding an Uber ride; they are:
1. Availability of Drivers: Uber drivers are independent contractors. They are at liberty to sign in or sign out whenever they want. This means you might be delayed when ordering a ride because there could be no driver available.
2. Surge Hours: This is when the demand for rides is very high so there might be little or no chance of more operations on Uber. You may have to consider Uber Pool, a feature on Uber which allows more than one passenger.
3. Uber Work Time: There might be an Uber office nearby. It all depends on your location. Uber office hours are open from 10 am to 5 pm, Monday to Friday. You should schedule your ride within that time.
The Uber time system is created to provide a seamless and time-efficient service for both drivers and riders through real-time data and technology.
Does Uber Shut Down at Night?

Uber does not shut down at night so your answer is no. Even though Uber operates all day, a driver can only work up to 12 hours in 24 hours.
Once this limit is reached, Uber will ask you to take a break for at least 6 hours to ensure drivers and riders stay safe.
Most Uber drivers work part-time and drive for fewer than 10 hours weekly. On the other hand, a group of full-time Uber drivers also work 35 hours or more per week.
Thanks to Uber’s 24-hour availability, drivers can opt for night shifts. This gig is a fantastic choice for folks seeking extra earnings alongside their regular daytime job.
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How Do I Update My Uber App?
You will be able to update the Uber app on your mobile device if you do the following:
1. Open the Play Store app and search ‘Uber’. Click it, and find the ‘Update’ tab. Then it will download and install the latest version of the Uber app.
2. If you already have the Uber app running, go to the play store app and then search ‘Uber’. You then have to click the ‘update’ button when the app’s search result pops up.
For any more updates and information, you are advised to update your Uber app from time to time or reach out to Uber customer support for more assistance to enjoy your experience on the app.
What is the Whatsapp Number for Uber?

The Whatsapp number for Uber is +91 7292000002. Uber has expanded reach-out options for more users to get access with ease.
To be able to order a ride on Uber via WhatsApp, you should:
1. Send a message to Uber on Whatsapp through +91 7292000002.
2. Wait for a response and fill in the necessary pick and drop-off information. You will also be notified of the amount details and the driver’s tip.
3. Wait for the driver’s arrival, then pay and enjoy your ride.
This Uber feature is available to new and existing WhatsApp users who registered with the same contact number they used on Uber.