How Do I Manually Cancel Uber Eats?
Sometimes Uber Eats users keep trying to initiate manual cancellation but get stuck and keep wondering, how do I manually cancel Uber Eats? To complete cancellations manually on Uber Eat you need to follow the appropriate procedures.
Check out the processes to manually cancel an Uber Eats order successfully:
- Open the Uber Eats app on your mobile device.
- Log into your account.
- Tap on the profile icon.
- Select “Orders.”
- You will see a list of your recent orders.
- Tap on “Cancel Order” and confirm your cancellation.
- Uber Eats may ask for a reason for cancellation. Select the appropriate reason from the available options.
After confirming the cancellation, you will get a notification or confirmation that your order has been cancelled. Additionally, you will not be able to cancel your Uber Eats account if you have any outstanding charges.
Why Can’t I Cancel My Uber Eats?
You can find out some of the reasons why you might not be able to cancel your Uber Eats account:
If you are using a promotion or a discount, you will not be able to cancel your Uber Eats account until the promotion expires.
When you have pending charges on your Uber Eats account, you can’t cancel your account until those charges are fully paid.
However, If you have an active Uber Eats subscription, you will not be able to cancel your account. If you are sure that you do not have any outstanding charges or Uber Eats subscription, and you are still unable to cancel your account you can contact Uber Eats customer support for assistance.
These are the steps on how to contact Uber Eats customer support:
- Open the Uber Eats app.
- Tap the three lines in the top left corner of the screen.
- Click Help.
- Tap Contact Us,
- Select the reason why you are contacting customer support.
- Enter your contact information and a brief description of your issue.
- Tap Submit.
Uber Eats customer support usually responds to your inquiry within 24 hours. Uber Eats orders can be refunded when the restaurant accepts the order, this happens automatically or within one minute of the order being placed. This means you have a tight window to get a full refund.
Where is the Cancel Order Button on Uber Eats?
The cancel order button on Uber Eats is located on the “Upcoming tab” of the Orders page. To find it follow the steps below:
- Open the Uber Eats app.
- Tap the three lines on the screen.
- Tap Orders
- Tap the Upcoming tab.
- Find the order you want to cancel and tap Cancel Order.
You can learn more about Uber Eats’ cancellation policy. You can only receive a complete refund If you cancel your order before the restaurant accepts the order. If the restaurant accepted your order already, then you’ll get a partial refund.
Additionally, if you cancel the order before the delivery driver gets the food won’t get a full refund Delivery and charges are added in all partial refunds the amount of the refund will depend on how far along the order is in the process.