How do I contact Uber Eats for a refund if you are no longer interested in the order? Maybe there was an issue with the delivery or with the order completely and you want to reach out to Uber eats for a refund? Then, follow this blog post to know how to reach out to Uber eats for a refund.
There are two basic methods to get an Uber Eats refund. This method includes; using the app on your mobile device or their browser website.
Moreover, both methods will require you to be signed in to your account, and in both cases, they will demand as many details as possible as you go through their customer service process.
Therefore, note that these policies are currently somewhat in flux, so if you are always demanding refunds, you may want to check back in on the Uber Eats website for the latest news.
Ways of Contacting Uber Eats for a Refund
To get a refund using the Uber app, scroll to the order in question under the “Orders” tab at the base of the app.
Within the order, go to the base and tap on “Get Help.”
There, the app will carry you to an Uber Eats customer support chatbot that will lead you through the refund request process.
Also, getting a refund online is quite simple as well.
First, you have to contact Uber by going to Uber Eats Help, then tap on “Help with an Order.”
Then, choose the order that applies to your situation and then the issue at hand.
So, the website will then ask you to sign in at some point as it directs you through the process, at which point it will connect you to the exact order in question.
How Do I Chat With Uber Eats Support?
You will be able to reach out to Uber Eats’ customer service via their live chat function and make a call.
But, if you are unable to open the app, you will then need to use the website or Tweet customer support instead.
So, to chat with Uber Eats, you can follow these simple steps;
1. Open the Uber Eats app on your mobile device.
2. Select the “Account” tab at the base of the screen.
3. Scroll down and choose “Help” from the menu.
4. Select the challenge you have or the question you want to ask from the list of options provided.
5. However, if you do not find the answer you are hoping for, choose “Contact us” and select the method you desire to reach out to Uber Eats.
6. You can select to chat with a representative, call or email them.
7. Furthermore, you can ask the uber eats representative any questions you have or report any issues you are passing through with your order.
Why isn’t Uber Eats Letting Me Get a Refund?
There might be situations where Uber Eats simply is not giving a refund.
In such a case, it is possible you have not followed the rules they lay out for reaching out to customer service and getting a refund.
However, the company only guarantees a refund if you cancel before the restaurant has accepted the order you place. If the restaurant has already accepted the order, you therefore cannot get a refund.
So, be sure you always follow the due process in order to get your refund when due, or else it will be denied.