How do I complain to Uber eats if something is wrong, maybe with my order or maybe I need a refund? This may also be your question and if it is, this post is created to satisfy your curiosity on the issue. We strongly advise that you read through especially if you are new to Uber and its policies.
What to Do if You Get Charged But No Order Uber Eats?
When you encounter situations like being charged but getting no order, you will be forced to contact Uber eats.
Because if you don’t nothing will be done about it as it may have been an error in the system or a glitch, when you contact UberEats, they will trace the transaction and will decide on further action.
But then how do you complain to Uber Eats or reach out to their customer support or care?
Here are the different ways you can complain to customer care or support if you have any issues with Uber Eats:
1. The Uber Eats App
One of the ways that you can make your complaint known is through the Uber eats app.
Whenever there is an issue with your transaction, you just open the Uber Eats app, select the profile icon and click on “Help”
The Uber Eats app will present issues that is related to yours and you can be attended to them there.
2. The Uber Eats Help Page
The Uber Eats help page is another platform by which you can complain to Uber if you have any issues with your transaction.
3. Through Twitter
Social media is a platform that cannot be ignored. This is true because this generation is tied to social media.
It is now ideal that if you want to pass information across, all you have to do is put it in social media and the whole world will see it.
Twitter is one of the most influential social media and Uber has a very effective team in wait to respond instantly to any complaint when Uber Eats is being tagged to any post.
4. Through Sending an Email
One of the oldest and most reliable ways to pass information across is by sending emails.
Uber has a team in place to reply to its emails and if you send one to the Uber eats mail, we ensure you that you will get a response as soon as possible if not immediately.
5. By Phone
Last but not least on our list is by phone. Most people prefer this method as they get to speak directly with a representative of Uber to express their disappointment in the service rendered.
You can reach Uber Eats support at 1 (800) 253-6882.
How Do I Get a Free Refund From Uber Eats?
Uber Eats give refunds when customers are not satisfied with their services.
It may either be a missing food case, an incorrect address when delivering, a canceled order, or even a spoiled food being delivered, etc.
You can get a refund either using the Uber Eats app or by reporting the issue online to Uber Eats customer support or Customer care.
Uber Eats has the satisfaction of its customers as a priority and as such, if there is any reason for the customer to complain, they will attend to that complaint immediately.
So when next a friend asks you, How do I complain to Uber Eats? You can enlighten them on the different ways you can reach Uber Eats customer care.