How Do I Cancel My Uber Eats Order?

How do I cancel my Uber Eats order if the delivery driver is not responding or the delivery process is delayed?

How Do I Cancel My Uber Eats Order?

When an order is delayed, the customer will be tempted to cancel such an offer.

Nonetheless, in a situation where a customer after being dissatisfied with the service, is unable to cancel his or her order, the steps below will guide such a person.

To cancel an Uber Eats order, kindly open the app and tap on “Account” > “Your Orders”, find the order, and select “Cancel Order“.

If the restaurant has already accepted the order, contact Uber Eats support for help. Bear in mind that Uber may still charge you if the food is already being prepared.

Why Can’t I Cancel My Uber Eats Order?

Why Can't I Cancel My Uber Eats Order?

How do I cancel my Uber Eats order if the delivery driver is not responding or the delivery process is delayed?

When an order is delayed, the customer will be tempted to cancel such an offer. Here are the reasons you can’t cancel your Uber Eats order.

1. The Restaurant Has Already Started Preparing Your Food

Once the restaurant has started preparing your food, it may not be possible to cancel your order.

The platform doe not have to order the local restaurant to waste a portion of food they have begun preparing.

If you seek to cancel your order at this point in time, it won’t be successful.

2. The Delivery Driver Has Already Been Assigned

If Uber has assigned a delivery to pick up your order, it may not be possible to cancel the order.

Once the driver must have been on his way to the location you provided, you can order him to go back.

3. Technical Issues with the Uber Eats App

In some cases, technical issues with the app may prevent you from canceling your order. In this case, you may need to contact Uber Eats support for assistance.

How Do I Cancel My Uber Eats Order and still Get Paid?

As an Uber Eats driver, you cannot cancel an order and still get paid for it.

Uber does not give incentives for canceled orders.

However, if you encounter any issues with the order that are out of your control, such as the restaurant being closed, you may be eligible for a cancellation fee.

To receive a cancellation fee, you must report the issue through the Uber Eats app and follow the instructions provided.

Notably, cancellation fees are not guaranteed, and they may vary.

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